Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

mnssazn.top

Niedersachsen, Germany
Base: not specified; bonus/equity: 13 monatsgehält...
Fully remote
Customer onboarding and training
Product functionality support
Customer relationship building
The Senior Customer Success Manager position at mnssazn.top focuses on ensuring customer satisfaction and success through onboarding, continuous support, and relationship-building in the agricultural technology sector. The role requires expertise in dairy farming technologies and involves significant customer engagement and travel within Niedersachsen and Hessen, Germany

Job Summary

  • The Customer Success Manager will be responsible for ensuring customer satisfaction and success, guiding them from prospects to active users and providing ongoing support.
  • Key responsibilities include developing deep product expertise, conducting on-site customer onboarding and training, analyzing operations, and fostering strong customer relationships.
  • The company offers an attractive compensation package including 13 monthly salaries plus a target bonus, flexible working hours, company car, and opportunities for global cooperation and professional development.

Matching Summary

Match Score: 85

The Senior Customer Success Manager position at mnssazn.top focuses on ensuring customer satisfaction and success through onboarding, continuous support, and relationship-building in the agricultural technology sector. The role requires expertise in dairy farming technologies and involves significant customer engagement and travel within Niedersachsen and Hessen, Germany.

Salary

Base: Not specified; Bonus/Equity: 13 Monatsgehälter plus Zielbonus; Benefits: Urlaubsgeld (1.200€ jährlich), Betriebliche Altersvorsorge, Firmenwagen, Mitarbeitervergünstigungen, Firmenfahrrad / Fahrradleasing, Health und Wellness Benefits, Paid Parental Leave

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Product functionality support
  • Customer relationship building
  • Upselling and cross-selling opportunities
  • Dairy farming technology expertise

Nice-to-have

  • Proactive and self-motivated
  • Strong organizational skills
  • Detail-oriented approach
  • Sales and commercial orientation
  • Inclusive and diverse workplace

Key Requirements

  • 3-5 years of customer-facing experience
  • Bachelor's degree or equivalent experience
  • Proficiency in German and good English skills
  • Valid driving license
  • 75%+ travel required

Work Rights

Not specified

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