Customer Asset Management (cam) Escalations Analyst I (hybrid - Getzville, Ny)

M&T Bank

Getzville, NY, United States
Base: $22.61 - $37.67 hourly (usd); bonus/equity: ...
Hybrid
Customer service experience
Strong verbal and written communication skills
Attention to detail
This position functions as a team coordinator and intake specialist

Job Summary

  • This position functions as a team coordinator and intake specialist.
  • The role involves overseeing the distribution of cases and resolving customer correspondence.
  • M&T Bank promotes an environment that supports belonging and reflects its brand.

Matching Summary

This position functions as a team coordinator and intake specialist.

Salary

Base: $22.61 - $37.67 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service experience
  • Strong verbal and written communication skills
  • Attention to detail

Nice-to-have

  • Empathetic customer interaction
  • Knowledge of bank products
  • Strong problem-solving skills

Key Requirements

  • 4 years higher education and/or work experience
  • 2 years customer service experience
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter