Not specified; not specified; benefits include be ...
Hybrid
4-10 years it infrastructure management experience
L2/l3 network troubleshooting expertise
Firewall and vpn operational support
Kyndryl is seeking a Technical Support professional to manage and optimize IT infrastructure for clients, particularly those in Japan. The role requires expertise in network operations and security, with a focus on Zero Trust architecture, and offers opportunities for career growth in a supportive, hybrid work environment
Job Summary
This role is critical for ensuring the smooth operation of customers' mission-critical IT infrastructure while maintaining peak performance.
Candidates will interact with Japan-based teams and customers, requiring an understanding of Japanese work culture and clear communication skills.
Kyndryl offers a flexible, supportive environment prioritizing well-being with opportunities to grow into roles ranging from Junior System Administrator to Architect.
Matching Summary
Match Score: 85
Kyndryl is seeking a Technical Support professional to manage and optimize IT infrastructure for clients, particularly those in Japan. The role requires expertise in network operations and security, with a focus on Zero Trust architecture, and offers opportunities for career growth in a supportive, hybrid work environment.
Salary
Not specified; Not specified; Benefits include Be Well programs and learning opportunities
Skills & Requirements
Must-have
4-10 years IT infrastructure management experience
L2/L3 network troubleshooting expertise
Firewall and VPN operational support
Zero Trust architecture understanding
ServiceNow incident management proficiency
Japanese work culture awareness
Nice-to-have
Japanese language capability N3/N4 level
Cloud platform knowledge AWS Azure GCP
Growth mindset and customer focus
Experience with SNOC/SOC operating models
Inclusive and borderless working style
Key Requirements
Minimum 4-10 years in IT infrastructure projects
Strong routing and switching knowledge (OSPF, BGP)
Hands-on firewall and security policy experience
Experience in 24x7 production support environments