The Front of House Team Leader is a pivotal leadership position responsible for managing high-performing front-of-house and cleaning teams in a prestigious corporate environment
Job Summary
The Front of House Team Leader is a pivotal leadership position responsible for managing high-performing front-of-house and cleaning teams in a prestigious corporate environment.
You will ensure exceptional customer experiences, maintain the highest facility standards, and deliver measurable outcomes against agreed KPIs and SLAs.
JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients while fostering an inclusive team culture.
Matching Summary
The Front of House Team Leader is a pivotal leadership position responsible for managing high-performing front-of-house and cleaning teams in a prestigious corporate environment.
Skills & Requirements
Must-have
Proven experience leading front-of-house teams
Strong commercial awareness and budget management
Experience managing cleaning operations and SLAs
Excellent people management and coaching skills
Ability to monitor contractual KPIs and performance targets
Nice-to-have
Flexible and adaptable to changing priorities
Self-motivated with strong work ethic
Meticulous attention to detail
Results-oriented mindset
Strong interpersonal communication skills
Key Requirements
Proven experience leading front-of-house or customer service teams
Demonstrated ability to manage performance against KPIs and SLAs