HONG FOOD ENTERPRISE PTE. LTD. is seeking a Customer Service & Order Fulfilment Executive to manage customer inquiries, process orders, and coordinate logistics in Singapore. The ideal candidate should have experience in customer service, strong communication skills, and the ability to manage multiple tasks efficiently
Job Summary
The role involves handling customer inquiries via phone, email, and chat to provide timely and accurate information.
You will coordinate with warehouse and logistics teams to ensure timely dispatch and track shipments for transparency.
The position requires managing returns, refunds, and exchanges while maintaining accurate records to support reporting needs.
Matching Summary
Match Score: 85
HONG FOOD ENTERPRISE PTE. LTD. is seeking a Customer Service & Order Fulfilment Executive to manage customer inquiries, process orders, and coordinate logistics in Singapore. The ideal candidate should have experience in customer service, strong communication skills, and the ability to manage multiple tasks efficiently.
Skills & Requirements
Must-have
2 years customer service experience
Order processing and verification
Warehouse and logistics coordination
Shipment tracking and updates
Returns and refunds management
Nice-to-have
Strong communication skills
Problem-solving abilities
Attention to detail
Time management skills
Report preparation capabilities
Key Requirements
At least 2 years of experience in a customer service environment