Maintenance Renewal Representative

AvePoint

Cebu, Philippines
On-site
Manage sales of existing customers
Ensure timely contract renewals
Customer value proposition transfer
As a Maintenance Renewal Representative, your job is to ensure all current customers see the value in renewing their annual maintenance contracts and that these contracts are renewed on time

Job Summary

  • As a Maintenance Renewal Representative, your job is to ensure all current customers see the value in renewing their annual maintenance contracts and that these contracts are renewed on time.
  • Your responsibilities will include managing sales of existing customers, ensuring timely renewals, coordinating with internal and external business teams, and diligently forecasting sales.
  • To be successful in this role, you need to be a self-motivated, out-of-the-box thinker with the ability to understand what an existing customer needs and articulate how AvePoint can help.

Matching Summary

As a Maintenance Renewal Representative, your job is to ensure all current customers see the value in renewing their annual maintenance contracts and that these contracts are renewed on time.

Skills & Requirements

Must-have

  • Manage sales of existing customers
  • Ensure timely contract renewals
  • Customer value proposition transfer
  • High level of customer service
  • Forecasting sales
  • Track cancellations and reasons

Nice-to-have

  • Self-motivated out-of-the-box thinker
  • Team player
  • Adaptable to change
  • Positive attitude

Key Requirements

  • Bachelor’s degree
  • 1-2 years of experience
  • Ability to understand business issues
  • Ability to convey technical concepts
  • Outstanding written and verbal communication
  • Work night shift (US EST)
  • Hybrid work setup

Work Rights

Not specified

Tailored Resume

Cover Letter