It Onsite Support

KION Group

Guadalupe, Mexico
Onsite
Onsite technical support
Troubleshooting network connectivity
Support windows-based environments
Provide onsite technical support for factory floor systems including PCs and industrial devices

Job Summary

  • Provide onsite technical support for factory floor systems including PCs and industrial devices.
  • Maintain and monitor production-critical systems such as MES and ERP terminals.
  • Assist with IT onboarding for factory personnel and escalate complex issues as needed.

Matching Summary

Provide onsite technical support for factory floor systems including PCs and industrial devices.

Skills & Requirements

Must-have

  • onsite technical support
  • troubleshooting network connectivity
  • support Windows-based environments
  • document incidents in ITSM

Nice-to-have

  • collaborate with engineering teams
  • participate in disaster recovery planning
  • provide training on tech tools

Key Requirements

  • experience with Active Directory
  • knowledge of MES and ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter