Technical Support Engineer Us

Yugabyte

United States
Base: $90,000 – $120,000 usd annually; bonus/equit...
On-site
Bilingual english and spanish fluency
Weekend shift availability friday to tuesday
Linux command line proficiency with grep and find
Yugabyte is seeking a Technical Support Engineer to serve as an incident commander for enterprise customers using their distributed PostgreSQL database

Job Summary

  • Yugabyte is seeking a Technical Support Engineer to serve as an incident commander for enterprise customers using their distributed PostgreSQL database.
  • The role requires working a weekend shift schedule from Friday to Tuesday with Wednesdays and Thursdays off.
  • Candidates must be genuinely fluent in both English and Spanish to effectively communicate with a global customer base.

Matching Summary

Yugabyte is seeking a Technical Support Engineer to serve as an incident commander for enterprise customers using their distributed PostgreSQL database.

Salary

Base: $90,000 – $120,000 USD annually; Bonus/Equity: Variable/incentive included; Benefits: Health plans, retirement plans, unlimited PTO

Skills & Requirements

Must-have

  • Bilingual English and Spanish fluency
  • Weekend shift availability Friday to Tuesday
  • Linux command line proficiency with grep and find

Nice-to-have

  • Experience with relational databases
  • Prior software product support experience
  • Ability to read and debug source code
  • Strong documentation and note-taking habits

Key Requirements

  • Authorization to work in the United States
  • Technical background in any discipline solving real problems under pressure

Work Rights

Must have authorization to work in the United States

Sponsorship: available

Tailored Resume

Cover Letter