Front Office Assistant

Sofitel Sydney Wentworth

Kuala Lumpur, Malaysia
On-site
Front office operations
Customer service management
Issue resolution skills
Sofitel Sydney Wentworth is seeking a Front Office Assistant for their Kuala Lumpur location, emphasizing customer service excellence and efficient guest service operations. The ideal candidate has relevant experience in front office management, strong communication skills, and a passion for hospitality

Job Summary

  • To deliver the most complete and personalized service as may be required in all areas of Guest Service Operations.
  • To assist hotel guest efficiently, courteously and professionally at all times.
  • We are seeking an organized and strategically-minded individual with a passion for customer-focused hospitality.

Matching Summary

Match Score: 85

Sofitel Sydney Wentworth is seeking a Front Office Assistant for their Kuala Lumpur location, emphasizing customer service excellence and efficient guest service operations. The ideal candidate has relevant experience in front office management, strong communication skills, and a passion for hospitality.

Skills & Requirements

Must-have

  • Front office operations
  • Customer service management
  • Issue resolution skills
  • Professional presentation
  • Fluent English spoken and written

Nice-to-have

  • Strategically-minded individual
  • Passion for customer-focused hospitality
  • Active listening skills
  • Motivate a high-performing team

Key Requirements

  • Relevant experience in front office
  • Customer service experience
  • Problem-solving abilities
  • Multitasking abilities
  • Leadership skills

Work Rights

Not specified

Tailored Resume

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