Customer Experience Associate, Cornwall On

TD

Cornwall, Ontario, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand customer needs
Recommend banking solutions
TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a Total Rewards package reflecting investments in colleagues' financial, physical, and mental well-being.

Matching Summary

TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand customer needs
  • Recommend banking solutions
  • Resolve customer concerns
  • Deliver quality customer experiences

Nice-to-have

  • Charming and delightful interactions
  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Build positive work environment

Key Requirements

  • High School diploma and/or 1+ years experience
  • Strong administration, organizational, planning, time management skills
  • Hands on MS Office and internet knowledge
  • Initiative, accuracy, detail-oriented
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter