Client Account Support Senior Manager - Cigna Healthcare - Remote

Cigna

Bloomfield, CT, United States
Base: 111,500 - 185,800 usd yearly; bonus/equity: ...
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Client implementation management
Operational rigor and workflow management
Capacity planning across sales markets
** Cigna is seeking a Client Account Support Senior Manager to lead a team responsible for client implementations, ensuring high-quality outcomes and client satisfaction. The position, based remotely, emphasizes leadership in managing operations, driving strategy execution, and fostering a strong team culture. **

Job Summary

  • This role leads managers through transformation while delivering an exceptional implementation experience that drives measurable business and client outcomes.
  • The company offers comprehensive benefits including medical, vision, dental, 401(k), tuition reimbursement, paid time off, and paid holidays starting on day one.
  • The leader is accountable for growth, innovation, adaptability, and the development and succession planning of managers across experience levels.

Matching Summary

Match Score: 75

** Cigna is seeking a Client Account Support Senior Manager to lead a team responsible for client implementations, ensuring high-quality outcomes and client satisfaction. The position, based remotely, emphasizes leadership in managing operations, driving strategy execution, and fostering a strong team culture. **

Salary

Base: 111,500 - 185,800 USD yearly; Bonus/Equity: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, tuition reimbursement, paid time off

Skills & Requirements

Must-have

  • client implementation management
  • operational rigor and workflow management
  • capacity planning across sales markets
  • data-driven performance improvement
  • cross-functional matrix team leadership

Nice-to-have

  • change management expertise
  • talent development and succession planning
  • fostering inclusive and accountable culture
  • advanced project management methodologies
  • strong verbal and written communication

Key Requirements

  • High School Diploma or GED required, bachelor’s degree preferred
  • 5+ years relevant experience in client implementation or operations management
  • 3+ years leadership experience in client-facing roles
  • 3+ years experience analyzing data for performance improvement
  • 2+ years leading high-performing teams and developing talent
  • 2+ years expertise in project and risk management
  • Training or certification in Change Management or Project Management (PMP) preferred
  • Ability to travel up to 25%

Work Rights

Not specified

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