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The Front Office Executive position at Raffles Sentosa Singapore involves delivering exceptional guest service, ensuring smooth arrivals and departures, and maintaining the brand's high standards. The ideal candidate should have hospitality experience, strong communication skills, and a passion for customer service.
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Job Summary
This role serves as the face of Raffles Sentosa, delivering refined and personalized service to all guests.
The executive is responsible for managing seamless arrivals and departures while anticipating guest needs to create memorable experiences.
Candidates must maintain impeccable grooming and adhere strictly to luxury brand standards and operating procedures.
Matching Summary
Match Score: 75
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The Front Office Executive position at Raffles Sentosa Singapore involves delivering exceptional guest service, ensuring smooth arrivals and departures, and maintaining the brand's high standards. The ideal candidate should have hospitality experience, strong communication skills, and a passion for customer service.
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Skills & Requirements
Must-have
Luxury hotel front office experience
Property Management Systems proficiency
Guest check-in and check-out procedures
Nice-to-have
Additional language skills
Local culture and attraction knowledge
Loyalty program engagement expertise
Key Requirements
Diploma or degree in Hospitality Management preferred
1-2 years experience in luxury hotel front office
Proficiency in PMS and Microsoft Office applications