Field Service Operations Commercial & Analyst

Alcon

Lisboa, Portugal
Technical service kpis analysis
Sap and salesforce data interpretation
Service delivery optimization
This role plays a key part in strengthening business performance through data analytics, operational insights, and cross-functional collaboration

Job Summary

  • This role plays a key part in strengthening business performance through data analytics, operational insights, and cross-functional collaboration.
  • You will work closely with TS leadership, commercial teams, and cross functional stakeholders to deliver high quality analytics, reporting, planning, and strategic support.
  • Enrich your experience by having the possibility to be in contact with all European markets and learn the specifics of each of them.

Matching Summary

This role plays a key part in strengthening business performance through data analytics, operational insights, and cross-functional collaboration.

Skills & Requirements

Must-have

  • Technical Service KPIs analysis
  • SAP and Salesforce data interpretation
  • Service delivery optimization
  • Revenue and profit growth strategies
  • Service contract sales support
  • Fluent English written and spoken

Nice-to-have

  • Strategic thinking and problem-solving
  • Cross-functional collaboration
  • Organizational skills and priority management
  • Additional European languages

Key Requirements

  • University degree in engineering, management, finance or economics
  • Strong analytical capabilities with business or service analytics experience
  • Advanced proficiency in Excel (power query, modeling, complex formulas)
  • Experience working with SAP and Salesforce data sources
  • Excellent PowerPoint skills
  • Availability to travel when necessary

Work Rights

Not specified

Tailored Resume

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