Senior Customer Service Specialist

Txcba

Sydney, Australia
Experience in operational environments
High attention to detail
Strong written and verbal communication skills
The Senior Customer Service Specialist will support Dispute Operations and Compliance Investigations

Job Summary

  • The Senior Customer Service Specialist will support Dispute Operations and Compliance Investigations.
  • This role emphasizes quality, risk mitigation, and coaching within the team.
  • Candidates are encouraged to apply even if they don't meet every requirement.

Matching Summary

The Senior Customer Service Specialist will support Dispute Operations and Compliance Investigations.

Skills & Requirements

Must-have

  • Experience in operational environments
  • High attention to detail
  • Strong written and verbal communication skills

Nice-to-have

  • Ability to work autonomously
  • Motivated and keen to learn
  • Comfortable providing constructive feedback

Key Requirements

  • Experience in customer service roles
  • Ability to manage high-risk cases
  • Comfortable with escalations and investigations

Work Rights

Not specified

Tailored Resume

Cover Letter