You will be on the front lines of ensuring Broadridge's global client base is effectively using our Order Management System (OMS), reference data and risk products day-to- day to drive their business
Job Summary
You will be on the front lines of ensuring Broadridge's global client base is effectively using our Order Management System (OMS), reference data and risk products day-to- day to drive their business.
In this role, you'll be on a team acting as the primary point of contact for all Broadridge Asset Management Solutions (BAMS) clients, including hedge funds, wealth managers and traditional asset managers.
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work.
Matching Summary
You will be on the front lines of ensuring Broadridge's global client base is effectively using our Order Management System (OMS), reference data and risk products day-to- day to drive their business.
Skills & Requirements
Must-have
front-line support via phone and email
troubleshoot, triage, and manage issues
leverage AI tools for diagnosis
client-facing technical support experience
read code in C#, JavaScript, SQL, VB, Python
Nice-to-have
empower others to accomplish more
develop strong working relationships
collaborative, engaging, and inclusive environment