Fashion Learning Partner

Chanel (Australia) Pty Ltd

Zurich, Switzerland
Develop expertise of fashion advisors
Plan and deliver face-to-face and digital training
Communicate brand's vision and heritage
You will oversee local learning activities for the city's flagship and seasonal boutiques, developing the expertise of Fashion Advisors to exceed client expectations

Job Summary

  • You will oversee local learning activities for the city's flagship and seasonal boutiques, developing the expertise of Fashion Advisors to exceed client expectations.
  • You will plan and deliver face-to-face and digital training, reinforcing the CHANEL difference and communicating the brand’s vision, adapting programs to local client needs.
  • You will collaborate with Regional and Boutique Management to define learning plans, organize calendars, and report on activity, developing KPIs to measure effectiveness.

Matching Summary

You will oversee local learning activities for the city's flagship and seasonal boutiques, developing the expertise of Fashion Advisors to exceed client expectations.

Skills & Requirements

Must-have

  • Develop expertise of Fashion Advisors
  • Plan and deliver face-to-face and digital training
  • Communicate brand's vision and heritage
  • Adapt training programs to boutique requirements
  • Enhance client engagement through tailored content
  • Foster people development and employee commitment

Nice-to-have

  • Passion for CHANEL allure
  • Authentic communication and service mindset
  • Building collaborative partnerships
  • Creating meaningful, inclusive client experiences
  • Balancing creativity, passion, and organization

Key Requirements

  • At least 5 years of experience in retail
  • Experience in learning and development
  • Fluent in German and English
  • Skilled with digital tools (Office Suite, LMS)

Work Rights

Not specified

Tailored Resume

Cover Letter