Customer Experience Project Manager (m/w/d)

Miele S.r.l

Gütersloh, Germany
On-site
Customer experience measurement
Digital solutions implementation
International project management
Miele S.r.l is seeking a Customer Experience Project Manager in Gütersloh, Germany, to lead projects that enhance customer experience through the analysis and implementation of digital solutions. The ideal candidate should have project management experience in international settings, a relevant academic background, and a strong understanding of customer experience tools

Job Summary

  • You will manage projects to further develop customer experience measurement in close collaboration with international specialist departments.
  • You will ensure that systems, data, and processes function consistently across countries and deliver real added value.
  • You will accompany international rollouts and ensure a structured introduction of our tools.

Matching Summary

Match Score: 85

Miele S.r.l is seeking a Customer Experience Project Manager in Gütersloh, Germany, to lead projects that enhance customer experience through the analysis and implementation of digital solutions. The ideal candidate should have project management experience in international settings, a relevant academic background, and a strong understanding of customer experience tools.

Skills & Requirements

Must-have

  • Customer Experience Measurement
  • Digital Solutions Implementation
  • International Project Management
  • System, Data, and Process Consistency
  • Data-driven Decision Making

Nice-to-have

  • AI experience
  • CX tools experience

Key Requirements

  • Bachelor's degree in Business, IT, or Customer Experience
  • Several years of project management experience
  • Experience in international projects
  • Fluent English

Work Rights

Not specified

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