Eligibility Services Administrator – Group Member Administration

Alberta Blue Cross

Fully remote
Proven experience with internal and external stakeholders
Ability to multi-task under tight time frames
Strong verbal and written communication skills
This position is responsible for the accurate and efficient administration of new and existing employer group business including member enrolment

Job Summary

  • This position is responsible for the accurate and efficient administration of new and existing employer group business including member enrolment.
  • The role requires continuously providing superior customer experience to both internal and external clients while resolving inquiries.
  • Alberta Blue Cross values diversity and encourages team members to maintain a healthy work-life balance.

Matching Summary

This position is responsible for the accurate and efficient administration of new and existing employer group business including member enrolment.

Skills & Requirements

Must-have

  • Proven experience with internal and external stakeholders
  • Ability to multi-task under tight time frames
  • Strong verbal and written communication skills
  • Demonstrated problem-solving and decision-making capabilities
  • Proficiency in Microsoft Office Excel and Word

Nice-to-have

  • Experience or knowledge of the insurance industry
  • Ability to work with minimal supervision
  • Capacity to excel in high-stress situations
  • Skill in identifying process enhancements
  • Ability to create a positive working environment

Key Requirements

  • Satisfactory criminal record check required
  • Experience working with various stakeholders
  • Ability to work from home format

Work Rights

Not specified

Tailored Resume

Cover Letter