Team Member, Mass 1

RHB Bank

Selangor, Malaysia
Excellent verbal and written communication skills
Strong telephone etiquette
Ability to manage stress effectively
The role involves identifying customer needs through inbound calls and promoting the Bank’s products and services

Job Summary

  • The role involves identifying customer needs through inbound calls and promoting the Bank’s products and services.
  • Ensure overall customer satisfaction through effective issue resolution and complaint management.
  • Develop a strong understanding of the Bank’s products and services to provide accurate information to customers.

Matching Summary

The role involves identifying customer needs through inbound calls and promoting the Bank’s products and services.

Skills & Requirements

Must-have

  • Excellent verbal and written communication skills
  • Strong telephone etiquette
  • Ability to manage stress effectively

Nice-to-have

  • Pleasant personality
  • Strong problem-solving abilities
  • Good interpersonal skills

Key Requirements

  • Minimum Diploma or Degree holder
  • Experience in customer service or call centers
  • Willing to work on rotational shifts

Work Rights

Not specified

Tailored Resume

Cover Letter