Customer Service Supervisor

TransPerfect

Ph, Philippines
Customer service experience
Team leadership skills
Workforce management knowledge
TransPerfect values its people and fosters individual identity in its offices

Job Summary

  • TransPerfect values its people and fosters individual identity in its offices.
  • The Team Leader will oversee customer service agents and ensure compliance with processes.
  • Candidates should be proactive and capable of managing a team while assisting with WFM tasks.

Matching Summary

TransPerfect values its people and fosters individual identity in its offices.

Skills & Requirements

Must-have

  • Customer service experience
  • Team leadership skills
  • Workforce management knowledge

Nice-to-have

  • Healthcare support experience
  • Analytical mindset
  • Positive team culture

Key Requirements

  • Bachelor’s degree preferred
  • 2-3 years of customer service experience
  • 1 year in a supervisory role

Work Rights

Not specified

Tailored Resume

Cover Letter