Operations Manager (sales)

Concentrix

Szczecin, Poland
Hybrid
1+ year sales experience
Managerial position experience
Sla compliance management
Concentrix is seeking an energetic Operations Manager (Sales) for its Szczecin, Poland office. The ideal candidate will have sales experience and managerial skills to lead a team, ensuring compliance with Client Service Level Agreements and achieving financial targets

Job Summary

  • This role involves leading a team of Team Leaders to ensure compliance with Client Service Level Agreements and the attainment of financial targets.
  • The company offers extensive career growth potential with about 80% of managers promoted from within and free learning programs.
  • Candidates must be energetic, goal-oriented professionals capable of working under pressure in a fast-paced environment.

Matching Summary

Match Score: 85

Concentrix is seeking an energetic Operations Manager (Sales) for its Szczecin, Poland office. The ideal candidate will have sales experience and managerial skills to lead a team, ensuring compliance with Client Service Level Agreements and achieving financial targets.

Skills & Requirements

Must-have

  • 1+ year sales experience
  • Managerial position experience
  • SLA compliance management
  • Financial forecasting and budgeting
  • Team recruitment and training
  • Client relationship management

Nice-to-have

  • Call center experience preferred
  • B2B or B2C sales background
  • Polish language skills desirable
  • Process optimization skills
  • Cross-functional collaboration
  • Mentorship capabilities

Key Requirements

  • Minimum 1 year sales experience
  • Several years managerial experience
  • English C1 level proficiency
  • Availability for US time zone afternoons/evenings

Work Rights

Not specified

Tailored Resume

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