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FedEx is seeking a part-time Global Service Agent in Merida, Yucatan, responsible for administrative tasks related to the front-line operation, including customer service, data entry, and coordination of shipment activities. Candidates must have a high school diploma, proficiency in English, and at least three years of customer service experience in international transportation or freight forwarding.
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Job Summary
The role involves completing administrative tasks and coordinating front-line operations including data entry, ramp activities, and trace activities.
Employees act as a liaison between sales, customers, brokers, and regulatory agencies to ensure efficient shipment delivery and clearance.
Candidates must possess at least three years of direct customer service experience related to international transportation or freight forwarding.
Matching Summary
Match Score: 75
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FedEx is seeking a part-time Global Service Agent in Merida, Yucatan, responsible for administrative tasks related to the front-line operation, including customer service, data entry, and coordination of shipment activities. Candidates must have a high school diploma, proficiency in English, and at least three years of customer service experience in international transportation or freight forwarding.
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Skills & Requirements
Must-have
3 years customer service experience
International transportation knowledge
TOEIC score minimum 450 points
English proficiency required
Mainframe and PC system knowledge
Nice-to-have
Experience in fast-paced environment
Fluent English preferred
Flexibility to work different shifts
Knowledge of dangerous goods handling
Analytical and prioritizing skills
Key Requirements
High School Degree or Equivalent
Minimum 3 years relevant work experience
TOEIC exam result with 450+ points valid for 2 years