Customer Service Representative - Patient Registration - Overnight Team Lead

R1 RCM Inc.

Pensacola, FL, US
Base: $17.39 - $26.24 ph; bonus/equity: not specif...
Patient registration experience
Shift leadership responsibilities
Hospital environment tolerance
This role serves as the shift lead for a Customer Service team responsible for helping patients check into the hospital

Job Summary

  • This role serves as the shift lead for a Customer Service team responsible for helping patients check into the hospital.
  • The position requires overseeing day-to-day performance metrics, ensuring production standards, and maintaining patient privacy and confidentiality.
  • The company offers a competitive benefits package and opportunities to collaborate across groups while contributing to meaningful community work.

Matching Summary

This role serves as the shift lead for a Customer Service team responsible for helping patients check into the hospital.

Salary

Base: $17.39 - $26.24 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Patient registration experience
  • Shift leadership responsibilities
  • Hospital environment tolerance
  • Technology proficiency required
  • High volume phone handling

Nice-to-have

  • Strong multi-tasking abilities
  • Quick study with technology
  • Positive upbeat culture builder
  • Team engagement maximization
  • Career growth orientation

Key Requirements

  • High School Diploma or GED
  • Minimum 6 months comparable experience
  • Pass drug test and background check
  • Up to date on all vaccinations

Work Rights

Not specified

Tailored Resume

Cover Letter