Veterinary Client Care Advisor

Paragon Referrals

Paragon, United Kingdom
£12.71 ph; not specified; 5 weeks holiday + bank h...
Onsite
High-quality customer service
Manage referrals and bookings
Handle client enquiries
Our front-of-house team is the face and voice of our business, making this role exceptionally valued

Job Summary

  • Our front-of-house team is the face and voice of our business, making this role exceptionally valued.
  • In this position, you will work closely with our clinical team to ensure that our clients and patients receive the highest standard of service and care.
  • A BETTER WORLD FOR PETS starts with a better world for our people.

Matching Summary

Our front-of-house team is the face and voice of our business, making this role exceptionally valued.

Salary

£12.71 per hour; Not specified; 5 weeks holiday plus bank holidays and Birthday Leave

Skills & Requirements

Must-have

  • High-quality customer service
  • Manage referrals and bookings
  • Handle client enquiries
  • Support clients with payments
  • Work with clinical teams
  • Practice systems accuracy

Nice-to-have

  • Passionate individual
  • Improve services efficiently
  • Inclusive and diverse culture

Key Requirements

  • Customer service experience
  • GCSE English and Maths
  • Veterinary industry experience
  • Experience handling complaints
  • Customer service or BVRA qualifications

Work Rights

Not specified

Tailored Resume

Cover Letter