Dispute Claims Specialist

300

Adelaide, South Australia, Australia
Not specified; salary reviews included
Fully remote
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience

Job Summary

  • You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.
  • The position involves undertaking ongoing reviews of entitlements, payments, and medical expenses tailored to various stakeholders.
  • EML offers comprehensive benefits including flexible work arrangements, a corporate wellbeing program, and up to 16 weeks of paid parental leave.

Matching Summary

You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.

Salary

Not specified; Salary reviews included

Skills & Requirements

Must-have

  • Strong empathetic customer service focus
  • Excellent written and verbal communication skills
  • Exceptional organisational and time management skills

Nice-to-have

  • Background in mediation or personal injury industry
  • Sound analytical and problem-solving abilities
  • Proactive approach to challenges

Key Requirements

  • Background in customer service, mediation, or personal injury industry advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter