Pl Ux Designer Salesforce

ilia.digital

São Paulo, Brazil
On-site
Salesforce lightning design system experience
Figma prototyping and wireframing skills
Internal platform design expertise
The role focuses on transforming the interface used by customer service agents to improve efficiency and reduce friction

Job Summary

  • The role focuses on transforming the interface used by customer service agents to improve efficiency and reduce friction.
  • Candidates must be available to visit the call center in Barueri, SP, for shadowing and user research activities.
  • The company offers a comprehensive benefits package including health insurance, gym access, and corporate university courses.

Matching Summary

The role focuses on transforming the interface used by customer service agents to improve efficiency and reduce friction.

Skills & Requirements

Must-have

  • Salesforce Lightning Design System experience
  • Figma prototyping and wireframing skills
  • Internal platform design expertise
  • User research and usability testing
  • Service blueprint creation

Nice-to-have

  • Call center metrics knowledge
  • Product analytics tool familiarity
  • Stakeholder management communication
  • Data-driven design advocacy

Key Requirements

  • Pleno level UX Designer experience
  • Physical presence at Barueri location when needed
  • Systemic vision of database impact

Work Rights

Not specified

Tailored Resume

Cover Letter