Job Summary

• Driveway is the digital retail arm of Lithia & Driveway, blending technology and human touch to deliver a smarter car buying experience.
• The Customer Satisfaction Supervisor leads a team to deliver unparalleled customer experience post-purchase and drives continuous optimization.
• Employees enjoy best-in-class industry benefits including competitive pay, medical plans, paid holidays, 401(k), and vehicle purchase discounts.

Matching Summary

Salary

Base: $50,000-75,000; Bonus/Equity: Not specified; Benefits: Competitive pay, Medical, Dental, Vision, PTO, 401(k), Employee Stock Purchase Plan

Skills & Requirements

Key Requirements

• 3-5+ years Customer Service Leadership
• High School diploma or Equivalent
• Experience in hiring and managing performance
• Strong client-facing skills
• Exceptional written and verbal communication

Work Rights