Communicator Technician (part-time)

Town of Milton

Milton, Ontario, Canada
Base: $28.12 ph; bonus/equity: not specified; bene...
Receive and process emergency calls
Manage ng-911 data streams
Support incident command with real-time updates
This position serves as the first point of contact for citizens reporting emergencies to Milton Fire and Rescue Services

Job Summary

  • This position serves as the first point of contact for citizens reporting emergencies to Milton Fire and Rescue Services.
  • The role involves managing Next Generation 911 data streams including text, multimedia, and advanced caller location information.
  • Employees are eligible for an Employee Assistance Program and have the option to participate in the OMERS pension plan.

Matching Summary

This position serves as the first point of contact for citizens reporting emergencies to Milton Fire and Rescue Services.

Salary

Base: $28.12 per hour; Bonus/Equity: Not specified; Benefits: EAP, OMERS pension option, Active Living Pass discount

Skills & Requirements

Must-have

  • Receive and process emergency calls
  • Manage NG-911 data streams
  • Support Incident Command with real-time updates
  • Prioritize simultaneous incidents
  • Maintain radio communications
  • Troubleshoot communications equipment
  • Strong keyboarding skills 45 WPM

Nice-to-have

  • Handle sensitive situations with diplomacy
  • Work effectively in team-based environment
  • Participate in emergency preparedness drills
  • Assist in implementing new technologies
  • Demonstrated experience with CAD systems

Key Requirements

  • Secondary School Diploma or equivalent
  • Current CPR and First Aid Certificate
  • Criminal Records Check required
  • Experience using communication and dispatch devices
  • General understanding of fire and rescue services

Work Rights

Not specified

Tailored Resume

Cover Letter