Cnsa Access/outreach Specialist - Atrium Health Charlotte Neurosurgery Ft

Atrium Health

Charlotte, North Carolina, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Answers inbound and outbound calls
Schedules patient appointments
Communicates with patients
Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner

Job Summary

  • Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work.
  • Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.

Matching Summary

Answers inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Answers inbound and outbound calls
  • Schedules patient appointments
  • Communicates with patients
  • Manages patient messages and refills
  • Organizes patient care paperwork

Nice-to-have

  • Works in a fast-paced environment
  • Invests in career development
  • Provides equitable care for all

Key Requirements

  • High School Diploma or GED required
  • Associates degree in healthcare related field preferred
  • Medical, secretarial, and/or customer service experience required
  • 1 year in a medical office or healthcare setting preferred
  • Experience in appointment scheduling preferred
  • Experience managing patient phone calls preferred

Work Rights

Not specified

Tailored Resume

Cover Letter