The role involves guiding customers through stressful moments following single- or multi-vehicle accidents by investigating claims and negotiating fair outcomes
Job Summary
The role involves guiding customers through stressful moments following single- or multi-vehicle accidents by investigating claims and negotiating fair outcomes.
Employees must obtain an adjuster's license in multiple markets within 60 days of hire as a condition of employment.
The position offers a comprehensive total rewards package including medical, dental, vision, pension plan, 401(k), and paid time off.
Matching Summary
The role involves guiding customers through stressful moments following single- or multi-vehicle accidents by investigating claims and negotiating fair outcomes.
Salary
Base: $22.84 - $26.45 hourly; Bonus: $1,000 sign-on bonus for active license in TX, FL, or resident state; Benefits: Medical, dental, vision, pension, 401(k)
Skills & Requirements
Must-have
Liability investigation and evaluation
Policy coverage interpretation
Customer negotiation skills
Accurate claim documentation
Multi-channel communication
Nice-to-have
Empathy and customer support focus
Critical thinking in fast-paced environment
Familiarity with insurance regulations
Comfort with technology tools
Ability to manage multiple tasks
Key Requirements
Obtain adjuster's license within 60 days
Maintain required state licensing and continuing education