Business Operations Manager, Technical Support Ops

Samsara

Remote, United States
Base: $106,802.50 - $161,550 usd; bonus/equity: pe...
Remote
8+ years business operations experience
Executive-level presentation skills
Ai tools for analysis and automation
Samsara is seeking a Business Operations Manager for their Technical Support Ops to drive operational excellence and data-informed decision-making in a remote capacity. The ideal candidate will have significant experience in business operations and strong analytical skills, along with proficiency in AI tools

Job Summary

  • The role involves partnering with Technical Support leadership to develop strategic narratives and executive-ready presentations that communicate business performance.
  • Candidates will leverage modern AI tools like Claude and ChatGPT to accelerate analysis, content generation, and workflow automation while owning AI governance.
  • Samsara offers above-market total compensation including base salary, performance-based bonus, equity, and a flexible remote working model.

Matching Summary

Match Score: 85

Samsara is seeking a Business Operations Manager for their Technical Support Ops to drive operational excellence and data-informed decision-making in a remote capacity. The ideal candidate will have significant experience in business operations and strong analytical skills, along with proficiency in AI tools.

Salary

Base: $106,802.50 - $161,550 USD; Bonus/Equity: Performance-based bonus and equity for eligible roles; Benefits: Flexible remote model, professional development stipend, health plans

Skills & Requirements

Must-have

  • 8+ years business operations experience
  • Executive-level presentation skills
  • AI tools for analysis and automation
  • Cross-functional stakeholder influence
  • Independent problem solving

Nice-to-have

  • Customer or technical support background
  • Management consulting or investment banking
  • SQL and data visualization tools
  • Scaling products with AI
  • Building operational programs from scratch

Key Requirements

  • Bachelor's degree from accredited university
  • 8+ years in business operations or strategy
  • US residency (excluding SF Bay, NYC, DC)

Work Rights

Must be residing in the US (excluding specific metro areas)

Tailored Resume

Cover Letter