Associate Engagement Manager

8x8, Inc.

Manila, Philippines
Data-driven prospecting
Internal customer data analysis
Whitespace identification
The mission is to move customers from 'Self-Managed' to '8x8 Services Optimized' by leveraging recurring services portfolio

Job Summary

  • The mission is to move customers from 'Self-Managed' to '8x8 Services Optimized' by leveraging recurring services portfolio.
  • Core responsibilities include data-driven prospecting, whitespace identification, internal collaboration, insight-led outreach, and consultative selling.
  • This role offers unique access to customer history, pain points, and usage patterns to identify and position the right offers based on specific needs.

Matching Summary

The mission is to move customers from 'Self-Managed' to '8x8 Services Optimized' by leveraging recurring services portfolio.

Skills & Requirements

Must-have

  • Data-driven prospecting
  • Internal customer data analysis
  • Whitespace identification
  • Insight-led customer outreach
  • Salesforce CRM experience
  • Customer Success experience

Nice-to-have

  • Active listener
  • Logical, fact-based approach
  • High EQ
  • Hunter mentality with service heart
  • Interest in UCaaS/CCaaS ecosystem

Key Requirements

  • Relevant experience in BDR, Account Management, or Customer Success
  • Experience with upselling/cross-selling
  • Analytics skills
  • Exceptional written and verbal communication
  • Experience with Salesforce, Google Desktop, Gemini

Work Rights

Not specified

Tailored Resume

Cover Letter