Body Shop Customer Service Rep

ACCESSFORD

Utica, NY, United States
Base: $16.00-$20.00; bonus/equity: not specified; ...
Maintain positive customer attitude
Respond to customer inquiries
Communicate via multiple channels
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience

Job Summary

  • Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
  • Responsibilities include maintaining a positive, empathetic and professional attitude toward customers at all times, responding promptly to inquiries, and acknowledging and resolving customer complaints.
  • Benefits include competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.

Matching Summary

Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.

Salary

Base: $16.00-$20.00; Bonus/Equity: Not specified; Benefits: Competitive pay

Skills & Requirements

Must-have

  • Maintain positive customer attitude
  • Respond to customer inquiries
  • Communicate via multiple channels
  • Resolve customer complaints
  • Keep customer interaction records

Nice-to-have

  • Empathetic and professional attitude
  • Problem-solving skills
  • Calm in stressful situations

Key Requirements

  • Customer support experience
  • 18 years of age
  • Valid license in state of residence
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter