BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most
Job Summary
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most.
Team members can look forward to weekly pay, free BJ's memberships, generous paid time off, flexible health benefits, a 401(k) plan with company match, and an employee stock purchase plan.
The role involves executing acquisition, renewal, upgrade, and cross-selling of BJ’s Loyalty Programs, along with handling merchandise returns, exchanges, pick-ups, and general customer service inquiries, while providing excellent and efficient member service.
Matching Summary
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day, helping families save on what matters most.
Skills & Requirements
Must-have
BJ’s Loyalty Programs execution
Merchandise returns and exchanges
Customer service inquiries handling
Member service excellence
Sales of membership products
Achieve business benchmarks
Nice-to-have
Friendly and positive attitude
Embrace inclusion and diversity
Work with speed and agility
Innovate and adapt
Key Requirements
Prior front line/customer service experience preferred