Contact Center Referral Specialist I

Doctor Relocation LLC

Wheat Ridge, Colorado, US
$19.29 - $27.45 ph
Fully remote
Insurance pre-authorization
Patient advocacy
Electronic medical records
Doctor Relocation LLC is seeking a fully remote Contact Center Referral Specialist I to manage insurance pre-authorizations and act as a liaison between patients, providers, and insurance companies. The ideal candidate will possess strong administrative skills, attention to detail, and a customer service orientation, with a preference for those experienced in electronic medical records

Job Summary

  • Acts as liaison between clinical staff, health plans, providers and patients to obtain insurance authorizations acting as the patient advocate in this circumstance.
  • Documents referral information, communications, actions and other data in electronic medical information systems to communicate to other staff a patient’s authorization progress.
  • We are committed to offering flexible work options where approved and stated in the job posting.

Matching Summary

Match Score: 85

Doctor Relocation LLC is seeking a fully remote Contact Center Referral Specialist I to manage insurance pre-authorizations and act as a liaison between patients, providers, and insurance companies. The ideal candidate will possess strong administrative skills, attention to detail, and a customer service orientation, with a preference for those experienced in electronic medical records.

Salary

$19.29 - $27.45

Skills & Requirements

Must-have

  • Insurance pre-authorization
  • Patient advocacy
  • Electronic medical records
  • Insurance platforms
  • Detail-oriented
  • Computer literacy

Nice-to-have

  • Collaborative team player
  • Customer service skills
  • Medical terminology knowledge
  • Bilingual (Spanish preferred)

Key Requirements

  • Level of computer literacy
  • Ability to work well with coworkers and patients
  • Ability to collaborate with multiple teams
  • Skill to write clearly and professionally
  • Thorough, precise and detail oriented
  • Knowledgeable in navigating Microsoft systems

Work Rights

Not specified

Tailored Resume

Cover Letter