The Home Depot is seeking a Pro Experience Manager to oversee store standards, customer service, and operational processes in their Midtown Manhattan location. The role focuses on enhancing sales and customer loyalty while ensuring efficient operations and a safe work environment
Job Summary
Pro Experience Managers are responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes.
This role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience.
Pro XMs drive efficient Pro customer flow, enforce Pro standards, and ensure deliveries are on-time and complete.
Matching Summary
Match Score: 85
The Home Depot is seeking a Pro Experience Manager to oversee store standards, customer service, and operational processes in their Midtown Manhattan location. The role focuses on enhancing sales and customer loyalty while ensuring efficient operations and a safe work environment.
Salary
$54,500 - $60,500
Skills & Requirements
Must-have
Pro customer flow
Store opening and closing
Customer service standards
Inventory on-shelf availability
Delivery accuracy and timeliness
Safety procedures adherence
Nice-to-have
Champion GET culture
Drive associate morale
Voice of the Associate initiatives
Merchandising strategy execution
Key Requirements
1 year of relevant work experience
Management of people
Retail operations experience
1+ year of previous leadership Experience
Work Rights
Must be legally permitted to work in the United States