It Specialist

Intercom

Berlin, Germany
Competitive salary; annual bonus + equity included...
**
Help desk support for internal employees
Account provisioning and deprovisioning
Jamf okta intune jira github experience
** Intercom is seeking its first IT Specialist for their new Berlin office, focusing on delivering exceptional IT support and improving employee technology experiences. The role emphasizes hands-on, people-focused IT operations, including help desk support, onboarding, and management of IT assets and user access. Candidates should be motivated self-starters with a passion for technology and user experience. **

Job Summary

  • Intercom is opening a new office in Berlin and seeking its first IT hire to establish the local IT operations.
  • The role involves providing five-star help desk support, managing user access, and maintaining hardware across Apple and Windows platforms.
  • Employees receive competitive salary, equity, unlimited AI tool access, and generous paid time off above statutory minimums.

Matching Summary

Match Score: 75

** Intercom is seeking its first IT Specialist for their new Berlin office, focusing on delivering exceptional IT support and improving employee technology experiences. The role emphasizes hands-on, people-focused IT operations, including help desk support, onboarding, and management of IT assets and user access. Candidates should be motivated self-starters with a passion for technology and user experience. **

Salary

Competitive salary; Annual bonus and equity included; Benefits include unlimited AI tools and generous PTO

Skills & Requirements

Must-have

  • Help desk support for internal employees
  • Account provisioning and deprovisioning
  • Jamf Okta Intune Jira GitHub experience
  • Hardware setup Apple Windows environments
  • AV technology management Google Meet

Nice-to-have

  • Basic scripting proficiency required
  • Automation experience preferred
  • Knowledge base documentation skills
  • Event technical delivery leadership
  • Cloud-heavy IT infrastructure background

Key Requirements

  • On-site work requirement (5 days per week)
  • Experience with Jamf Okta Intune Jira GitHub
  • Basic scripting and automation knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter