Base: $79,000 to $100,000; bonus/equity: performan...
Hybrid
Client activity log
Plan audits and review
Open enrollment management
Marsh McLennan Agency is seeking a Senior Benefit Specialist to join their Consulting Client Service Team in Conshohocken, PA. The ideal candidate will have extensive experience in client service within the benefits brokerage or consulting field, focusing on client satisfaction and proactive support
Job Summary
The Senior Benefit Specialist plays a vital role in ensuring a high degree of client satisfaction and retention, working collaboratively with a cross-functional team.
Essential duties include coordinating plan audits, managing open enrollment activities, and resolving disputed claims and billing issues with carriers.
The role requires strong organizational, analytical, and communication skills, with proficiency in MS Office suite and Canva.
Matching Summary
Match Score: 85
Marsh McLennan Agency is seeking a Senior Benefit Specialist to join their Consulting Client Service Team in Conshohocken, PA. The ideal candidate will have extensive experience in client service within the benefits brokerage or consulting field, focusing on client satisfaction and proactive support.
Salary
Base: $79,000 to $100,000; Bonus/Equity: Performance-based incentives; Benefits: Health and welfare benefits, tuition assistance, 401K savings, retirement programs, employee assistance programs
Skills & Requirements
Must-have
client activity log
plan audits and review
open enrollment management
carrier issue resolution
federal and state regulations analysis
Nice-to-have
superior customer service
collaborative team environment
fast-paced work environment
Key Requirements
4-6 years client service experience
Bachelor’s degree or equivalent work experience
Life and Health License preferred
Proficient with MS Office suite (Word, Excel and PowerPoint, Teams)