This position leads and oversees the entire customer concession process in Japan to ensure solutions comply with Japanese laws and fair competition regulations
Job Summary
This position leads and oversees the entire customer concession process in Japan to ensure solutions comply with Japanese laws and fair competition regulations.
The role involves managing workflows, facilitating cross-functional team collaboration, and analyzing data to identify areas for business and quality improvement.
The position offers full remote work flexibility while maintaining continuous communication with the team.
Matching Summary
This position leads and oversees the entire customer concession process in Japan to ensure solutions comply with Japanese laws and fair competition regulations.
Skills & Requirements
Must-have
Customer concession process management
Medical device knowledge and experience
Cross-departmental coordination
Data analysis for operational improvement
Fluent Japanese communication skills
Microsoft Office proficiency
Nice-to-have
Knowledge of Japanese fair competition regulations
English communication skills
Strong negotiation and communication skills
Logical thinking and compliance maturity
Ability to prioritize and manage multiple cases
Key Requirements
Minimum 5 years experience in commercial, service, legal, finance, or operations
Experience with commercial operations and contracts
Fluent Japanese language skills (spoken and written)