Shape the evolution of Unloan's home loan – a life-changing financial product for thousands of Australians
Job Summary
Shape the evolution of Unloan's home loan – a life-changing financial product for thousands of Australians.
As Crew Lead – In‑Life, you own the experience customers live with every day — from rate changes and servicing, to retention, and the moments that define trust.
You’ll sit at the intersection of customer empathy, complex regulation, and modern digital platforms, leading teams that balance real human outcomes with serious technical and risk accountability.
Matching Summary
Shape the evolution of Unloan's home loan – a life-changing financial product for thousands of Australians.
Skills & Requirements
Must-have
leading large cross-functional teams
product and delivery leadership
complex regulated environments
customer empathy and digital platforms
risk and compliance accountability
Nice-to-have
customer-first approach
outcome-driven culture
inclusive leadership team
reimagining home loans
Key Requirements
Proven experience leading large, cross-functional teams
Strong product and delivery leadership capability
Comfort operating in complex, regulated environments
Ability to balance customer outcomes with commercial and risk considerations
Excellent stakeholder management and influencing skills