Deep expertise in system diagnostics and log analysis
Strong understanding of linux operating systems
Dedalus is seeking a Technical Support Engineer in Bosnia and Herzegovina to enhance healthcare technology through effective support for their Medical Imaging solutions. The role requires significant expertise in software support, system diagnostics, and a commitment to maintaining high service availability
Job Summary
Join Dedalus as a Technical Support Engineer to maintain the reliability and performance of medical imaging solutions.
You will investigate complex technical issues as part of 3rd-level support while participating in a 24/7 duty-rotation schedule.
Dedalus is committed to an inclusive culture where employees innovate to help clinicians deliver better care to millions of patients worldwide.
Matching Summary
Match Score: 85
Dedalus is seeking a Technical Support Engineer in Bosnia and Herzegovina to enhance healthcare technology through effective support for their Medical Imaging solutions. The role requires significant expertise in software support, system diagnostics, and a commitment to maintaining high service availability.
Skills & Requirements
Must-have
5+ years in 3rd-level software support
Deep expertise in system diagnostics and log analysis
Strong understanding of Linux operating systems
Experience with virtualization solutions and computer networks
Proficiency with relational databases like Oracle or PostgreSQL
Fluent English written and spoken skills
Nice-to-have
Scripting skills in BASH Python or XSLT
Programming knowledge in Java
Experience with Docker containerization and Kubernetes orchestration
Understanding of DICOM and HL7 healthcare standards
Prior experience with ServiceNow Jira ticketing systems
Familiarity with monitoring tools like Zabbix or Grafana
Key Requirements
Bachelor's degree in Computer Science or Engineering