Customer Success Manager

Epicor

Poland
Not specified (assumed hybrid or onsite due to location-based position).
Customer relationship management
Customer adoption guidance
Internal team collaboration
Epicor is seeking a Customer Success Manager in Poland to help customers maximize the value of their electronic data interchange (EDI) solutions. The role involves building strong relationships, guiding product adoption, and collaborating with internal teams to ensure customer satisfaction

Job Summary

  • As a trusted advisor, you will build strong relationships with customers, guide them in successfully adopting our products, and advocate for their needs internally.
  • Monitor customer health and engagement metrics, taking action to drive adoption, address risks and ensure retention and renewal.
  • We help businesses stay future-ready by connecting people, processes, and technology.

Matching Summary

Match Score: 85

Epicor is seeking a Customer Success Manager in Poland to help customers maximize the value of their electronic data interchange (EDI) solutions. The role involves building strong relationships, guiding product adoption, and collaborating with internal teams to ensure customer satisfaction.

Skills & Requirements

Must-have

  • Customer relationship management
  • Customer adoption guidance
  • Internal team collaboration
  • Customer health monitoring
  • Proactive growth identification
  • Customer feedback advocacy

Nice-to-have

  • High energy positive attitude
  • Strong work ethic
  • Critical thinker problem solver

Key Requirements

  • 3+ years of experience
  • Fluent in Polish, German, and English
  • Bachelor’s degree
  • Willingness to travel

Work Rights

Not specified

Tailored Resume

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