The Technical Business Analyst will work with product owners to gather requirements, validate processes, and assist with demos and training for system requests
Job Summary
The Technical Business Analyst will work with product owners to gather requirements, validate processes, and assist with demos and training for system requests.
This role requires the individual to produce documentation of current and new processes as well as system flow diagrams while partnering with cross-functional teams.
ConnectWise is a community-driven software company dedicated to the success of technology solution providers with over 45,000 partners.
Matching Summary
The Technical Business Analyst will work with product owners to gather requirements, validate processes, and assist with demos and training for system requests.
Skills & Requirements
Must-have
2+ years Salesforce Platform experience
Agile/Scrum methodology expertise
Excellent oral and written English skills
Relational database and client-server concepts
SharePoint, Smartsheet, and Jira familiarity
Nice-to-have
Experience in Finance or Marketing domains
Ability to work independently with general supervision
Strong analytical and documentation skills
Willingness to call customers directly
Creative latitude in problem solving
Key Requirements
Bachelor's degree in related field
Salesforce Business Analyst Certification preferred