Customer Banking Specialist - Yass

CommBank

Yass, Australia
Part-time, 20 hours per week (9.30am - 1.30pm, monday - friday)
Respond to transactional banking needs
Process deposits and withdrawals
Conduct financial health checks
CommBank is seeking a Customer Banking Specialist for its Yass Branch, offering a part-time, permanent position focused on delivering exceptional customer service in a retail banking environment. Ideal candidates will have a passion for customer service and a willingness to contribute to a collaborative culture

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs, conducting financial health checks, and educating customers on digital banking solutions.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice, and problem-solve effectively.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for its Yass Branch, offering a part-time, permanent position focused on delivering exceptional customer service in a retail banking environment. Ideal candidates will have a passion for customer service and a willingness to contribute to a collaborative culture.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits and withdrawals
  • Conduct financial health checks
  • Assist with cash handling
  • Educate on digital banking solutions
  • Follow bank processes and procedures
  • Handle customer enquiries and applications

Nice-to-have

  • Genuine passion for customer service
  • Interest in financial wellbeing
  • Excellent communication skills
  • Collaborative team culture
  • Work in busy retail environment

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Uphold strong risk culture
  • Champion compliance and risk management

Work Rights

Not specified

Tailored Resume

Cover Letter