Base: $5ph; bonus/equity: not specified; benefits:...
Remote
English fluency
Phone, email, live chat support
Retirement plan inquiries
Invisible Expert Marketplace is seeking a Customer Support Agent for a freelance project focused on providing assistance for retirement plans. The role requires strong English communication skills and the ability to troubleshoot technical issues, with a preference for candidates experienced in financial services or customer support
Job Summary
Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans.
Provide prompt, accurate, and support via phone, email, and live chat, ensuring a positive experience for English speaking customers.
Utilize Zendesk, Aircall, and internal CRM systems for tracking, managing, and resolving customer interactions.
Matching Summary
Match Score: 75
Invisible Expert Marketplace is seeking a Customer Support Agent for a freelance project focused on providing assistance for retirement plans. The role requires strong English communication skills and the ability to troubleshoot technical issues, with a preference for candidates experienced in financial services or customer support.
Salary
Base: $5/hour; Bonus/Equity: Not specified; Benefits: Not specified