Sr. Client Services Specialist - Key Accounts

Guardant Health

Remote, MD, USA
Base: $73,890 - $101,610 (md/co); base: $69,785 - ...
Hybrid
Bachelor's degree required
5+ years healthcare provider experience
Emr system navigation (epic/cerner)
Guardant Health is seeking a Sr. Client Services Specialist for Key Accounts, a remote role focused on providing high-quality operational support to key clients in the oncology space. The ideal candidate should possess significant experience in healthcare, particularly with EMR systems, and demonstrate strong communication and problem-solving skills. ###

Job Summary

  • Guardant Health is a leading precision oncology company transforming patient care through advanced blood and tissue tests and AI analytics.
  • The role requires delivering high-touch support to Key Accounts by navigating EMR systems to resolve clinical data issues and managing tissue procurement.
  • This position involves coordinating critical clinical documentation processes including Advance Beneficiary Notices (ABNs) while ensuring strict HIPAA compliance.

Matching Summary

Match Score: 85

Guardant Health is seeking a Sr. Client Services Specialist for Key Accounts, a remote role focused on providing high-quality operational support to key clients in the oncology space. The ideal candidate should possess significant experience in healthcare, particularly with EMR systems, and demonstrate strong communication and problem-solving skills. ###

Salary

Base: $73,890 - $101,610 (MD/CO); Base: $69,785 - $95,965 (Other US); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 5+ years healthcare provider experience
  • EMR system navigation (Epic/Cerner)
  • HIPAA compliance knowledge
  • Cross-functional collaboration skills

Nice-to-have

  • Prior field experience preferred
  • Salesforce proficiency
  • JIRA or comparable systems
  • Microsoft Office Suite proficiency
  • Proactive problem-solving approach

Key Requirements

  • Bachelor's degree in Biotechnology, Lifesciences, or Healthcare
  • 5+ years of relevant experience with healthcare providers
  • Experience handling PHI and HIPAA standards
  • Ability to travel to assigned accounts
  • Must live within assigned territory

Work Rights

Not specified

Tailored Resume

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