Guest Service Agent

Sofitel Brisbane Central

Cairo, , Egypt
**
Exceptional guest service
Respond to guest requests
Promote hotel facilities
** Sofitel Brisbane Central is seeking a Guest Service Agent to provide exceptional customer service to hotel guests. The ideal candidate should have a service-focused personality and experience with hotel management systems, particularly Opera, with fluency in English being essential. **

Job Summary

  • As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
  • Employee benefit card offering discounted rates at Accor worldwide, learning programs through our Academies, and opportunity to develop your talent and grow within your property and across the world!
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Matching Summary

Match Score: 75

** Sofitel Brisbane Central is seeking a Guest Service Agent to provide exceptional customer service to hotel guests. The ideal candidate should have a service-focused personality and experience with hotel management systems, particularly Opera, with fluency in English being essential. **

Skills & Requirements

Must-have

  • Exceptional guest service
  • Respond to guest requests
  • Promote hotel facilities
  • Fluency in English

Nice-to-have

  • Service focused personality
  • Personalized guest experience
  • Additional languages are a plus

Key Requirements

  • Prior experience with Opera or related system
  • Work permit requirements may apply

Work Rights

Not specified

Tailored Resume

Cover Letter