Team Lead, Customer Onboarding & Due Diligence

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Mexico City, Mexico
Hybrid
Cdd/edd principles
High-volume operational workflows
Merchant onboarding
Lead the recruitment and training of the inaugural Platforms Onboarding team in Mexico City, ensuring a high standard of analytical talent

Job Summary

  • Lead the recruitment and training of the inaugural Platforms Onboarding team in Mexico City, ensuring a high standard of analytical talent.
  • Manage the end-to-end onboarding journey for sub-entities, ensuring a frictionless customer experience without compromising on risk standards.
  • Collaborate with Legal, Risk, Product, and Commercial teams to align onboarding workflows with new product launches and market expansions.

Matching Summary

Lead the recruitment and training of the inaugural Platforms Onboarding team in Mexico City, ensuring a high standard of analytical talent.

Skills & Requirements

Must-have

  • CDD/EDD principles
  • high-volume operational workflows
  • merchant onboarding
  • AML/KYC/KYB regulations
  • screening tools proficiency

Nice-to-have

  • high-trust, high-performance culture
  • professional development
  • data-driven decision-making
  • fast-moving, performance-obsessed

Key Requirements

  • 8+ years in Onboarding, Compliance, or Risk Management
  • 3-4 years in direct people management
  • Deep technical knowledge of CDD, EDD, and KYB/KYC principles
  • Fluency in English
  • Strong familiarity with US financial regulations

Work Rights

Not specified

Tailored Resume

Cover Letter