Customer Service Officer

SANCUS SECURITY ASIA PTE. LTD.

Singapore, Singapore
Respond to customer inquiries via phone email chat or in person
Handle customer complaints professionally
Record customer interactions and transactions accurately
You will respond to customer inquiries through multiple channels including phone, email, chat, or in person

Job Summary

  • You will respond to customer inquiries through multiple channels including phone, email, chat, or in person.
  • The role involves handling complaints professionally to resolve issues and maintain high customer satisfaction.
  • You are expected to prepare reports on feedback to inform service improvements and build lasting relationships.

Matching Summary

Match Score: 75

You will respond to customer inquiries through multiple channels including phone, email, chat, or in person.

Skills & Requirements

Must-have

  • Respond to customer inquiries via phone email chat or in person
  • Handle customer complaints professionally
  • Record customer interactions and transactions accurately

Nice-to-have

  • Ability to coordinate with sales technical and logistics departments
  • Experience preparing reports on common customer issues
  • Skill in building long-term customer relationships

Work Rights

Not specified

Tailored Resume

Cover Letter