Senior Business Process & Systems Specialist

Case Law Reporter

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Salesforce reporting and dashboard creation
Requirements gathering for jira tickets
Process improvement and optimization
** The Senior Business Process & Systems Specialist position at Case Law Reporter involves optimizing business processes and enhancing operational efficiency through data analysis and technology. The ideal candidate will have extensive experience in sales operations, particularly with Salesforce, and possess strong analytical and communication skills. **

Job Summary

  • The role drives the optimization of Data Services business processes to significantly enhance productivity and streamline operations for sales users.
  • Candidates will leverage data and Salesforce dashboards to evidence issues, track performance, and support continuous improvement recommendations.
  • The company offers a comprehensive benefits package including health screening, private medical benefits, and access to extensive learning resources.

Matching Summary

Match Score: 75

** The Senior Business Process & Systems Specialist position at Case Law Reporter involves optimizing business processes and enhancing operational efficiency through data analysis and technology. The ideal candidate will have extensive experience in sales operations, particularly with Salesforce, and possess strong analytical and communication skills. **

Skills & Requirements

Must-have

  • Salesforce reporting and dashboard creation
  • Requirements gathering for JIRA tickets
  • Process improvement and optimization
  • UAT and functional testing oversight
  • Standard operating procedure documentation

Nice-to-have

  • Experience with RPA or low-code tools
  • Strong stakeholder communication skills
  • Proactive mindset in ambiguous environments
  • Cross-functional team leadership experience

Key Requirements

  • Significant experience within Sales Operations
  • Strong hands-on experience with Salesforce
  • Experience supporting complex multi-brand environments

Work Rights

Not specified

Tailored Resume

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